Heartland Scenic (“Heartland Scenic,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us through this website.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
Information You Provide
We may collect information that you voluntarily submit through our website, including:
Name
Email address
Phone number
Company or organization name
Project information
Service interests
Newsletter or email signup preferences
Message details
Any other information you choose to provide through our contact forms, email signup forms, or communications
Contact form submissions may be sent to our team by email and/or stored in the website database so we can respond to your inquiry.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and version
Device information
Pages visited
Time spent on pages
Referring website addresses
General geographic location based on IP address
Website interactions and engagement activity
This information helps us understand how visitors use our website, maintain website security, and improve the user experience.
Cookies and Tracking Technologies
Our website may use cookies, pixels, scripts, tags, and similar technologies to improve functionality, analyze website performance, protect forms from spam, and support marketing efforts.
Cookies and tracking technologies may be used to:
Remember user preferences
Measure website traffic and engagement
Analyze visitor behavior
Improve website performance
Support advertising, attribution, and remarketing efforts
Maintain website security and prevent spam
You can control or disable cookies through your browser settings. Please note that some website features may not function properly if cookies or scripts are disabled.
Analytics and Measurement Tools
We may use analytics and measurement platforms to better understand how visitors interact with our website.
These tools may include:
Google Analytics
Google Search Console
Other website analytics, reporting, and marketing technologies
These services may collect information about your interactions with our website and may use cookies or similar technologies to do so.
For more information about how Google collects and processes data, visit:
Google Search Console helps us understand how the website appears in Google Search, monitor search performance, identify technical issues, and improve search visibility. Google Search Console does not provide us with personal contact information about individual visitors.
AI and Marketing Tracking Technologies
Heartland Scenic may use AI-powered analytics, attribution, advertising, or marketing tools that collect information regarding website visits, page interactions, and engagement activity.
These technologies may use cookies, pixels, scripts, or similar tracking methods to help us understand visitor behavior, improve marketing performance, measure advertising effectiveness, and provide a better website experience.
Where required by applicable law, tracking technologies will only be activated after you provide consent through our cookie consent banner.
Email Signup and Mailchimp
This website may include an embedded Mailchimp signup form for email updates, newsletters, announcements, or marketing communications.
When you submit a Mailchimp signup form, the information you provide may be collected and processed by Mailchimp according to Mailchimp’s own privacy policy and terms. This may include your email address, name, signup preferences, IP address, signup date and time, and engagement information related to emails you receive.
Heartland Scenic may use Mailchimp to manage email lists, send communications, measure email engagement, and maintain subscription preferences. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails.
How We Use Information
We may use collected information to:
Respond to inquiries and requests
Communicate about scenic fabrication, exhibits, displays, theatrical systems, equipment, projects, services, or related business opportunities
Review project details and provide requested information
Coordinate estimates, consultations, project follow-up, or service-related communication
Send newsletters, updates, or marketing communications when permitted by law
Manage email signup preferences and unsubscribe requests
Improve our website and user experience
Analyze website traffic and performance
Measure marketing and advertising effectiveness
Maintain website security and prevent spam
Comply with legal obligations
How We Share Information
We do not sell your personal information.
We may share information with trusted third-party service providers that assist us in operating our website and business, including:
Website hosting providers
Analytics providers
Marketing and advertising platforms
Email marketing platforms, including Mailchimp
Customer relationship management (CRM) platforms
Form processing and communication providers
Spam prevention and website security providers
These providers are only given access to information necessary to perform their services.
We may also disclose information when required by law, to protect our rights, protect the safety of others, respond to legal requests, or enforce our policies.
Contact Forms and Communications
This website may use contact forms to collect general inquiries, project inquiries, service requests, equipment inquiries, consultation requests, or other business communications.
Form submissions may include your name, email address, phone number, message, IP address, date and time of submission, company details, project details, service interests, and other information needed to respond to your request or prevent spam.
We use information submitted through forms only to respond to your message, provide requested information, follow up about services or business opportunities, coordinate project-related communication, and maintain records related to communication.
Embedded Content and Third-Party Tools
Our website may include embedded content or third-party tools, such as videos, maps, images, forms, email signup tools, social media posts, or other external content.
Embedded content from other websites behaves the same way as if you visited the third-party website directly. These third-party websites and tools may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that content according to their own privacy policies.
If this website links to or embeds third-party tools for email subscriptions, forms, customer relationship management, advertising, analytics, maps, or similar services, information you provide through those services may be collected and processed by the third-party provider according to its own privacy policy.
Heartland Scenic may receive information needed to respond to inquiries, manage email communications, coordinate project requests, manage business communication, or operate the business.
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.
We encourage you to review the privacy policies of any third-party sites you visit.
How Long We Retain Information
Contact form submissions and other inquiry records may be retained for as long as needed to respond to inquiries, provide services, manage project-related communication, maintain business records, resolve disputes, or meet legal and administrative requirements.
Email signup and subscription information may be retained for as long as you remain subscribed or as needed to maintain unsubscribe records, comply with applicable laws, and manage email communications.
Technical, analytics, and tracking data may be retained for a limited period depending on the tools used to collect it.
Your Rights
Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including:
Requesting access to your information
Requesting correction of inaccurate information
Requesting deletion of your information
Requesting restrictions on processing
Withdrawing consent where applicable
Unsubscribing from marketing emails
To exercise any of these rights, please contact us using the information below. We may need to verify your identity before completing certain requests.
Children’s Privacy
This website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
Contact
For questions about this Privacy Policy or how your information is handled, please contact us through the website.